ccb66 Privacy Policy – How We Protect Your Data

ccb66 ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses the ccb66 platform at ccb66.pro. This Privacy Policy describes in detail how we collect, use, store, share and protect the personal information you provide to us or that we collect when you use our services. It also explains your rights in relation to that data and how you can exercise those rights.

By registering an account, making a deposit or otherwise using the ccb66 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, you should not use the ccb66 platform.

1. Data Controller

For the purposes of applicable data protection law, the data controller responsible for the personal data collected on the ccb66 platform is ccb66, operating the website at ccb66.pro. Where you have questions about the collection or use of your personal data, you may contact us at [email protected] and we will endeavour to respond within 10 business days.

ccb66 is designed for the Bangladesh market and processes personal data in accordance with applicable law. We are committed to processing your data lawfully, fairly and transparently, and only for purposes that are necessary, proportionate and clearly communicated to you through this Privacy Policy.

2. Information We Collect

We collect personal data from you in two ways: information you provide to us directly and information we collect automatically when you use our platform. The categories of data we collect are set out below:

3. How We Use Your Information

ccb66 uses personal data only for the purposes described in this Privacy Policy. We will not use your personal data for purposes that are incompatible with those listed below without first seeking your consent:

• Account management — creating, maintaining and securing your player account, processing your deposits and withdrawals, and managing your account preferences and communication settings.
• Identity and age verification — conducting KYC checks to confirm that you meet the minimum age requirement of 21 years and to verify your identity as required by applicable law and our anti-money laundering obligations.
• Transaction processing and financial compliance — processing deposits and withdrawals, detecting and preventing fraud, complying with anti-money laundering (AML) obligations and maintaining financial records as required by applicable law.
• Customer support — responding to your enquiries, resolving complaints and disputes, communicating account status updates, and providing general assistance with using the platform.
• Platform improvement and analytics — analysing usage patterns to improve the platform's performance, usability and game selection, and to identify and fix technical issues.
• Responsible gaming — monitoring account activity for indicators of problem gambling (such as sudden changes in deposit frequency, session length or wagering amounts) and triggering responsible gaming interventions where appropriate.
• Marketing and promotions (with consent only) — where you have opted in to receive promotional communications, we may use your contact details and platform usage data to send you information about relevant bonuses, promotions and new game launches. You may withdraw your consent and opt out of marketing communications at any time by contacting [email protected].

4. Legal Basis for Processing

We process your personal data on the following legal bases:

5. Sharing Your Information

ccb66 does not sell your personal data to third parties. We may share your personal data with third parties only in the following limited circumstances:

• Payment processors — we share the minimum necessary financial data with our payment partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, Mastercard) solely to process your deposit and withdrawal transactions. These partners are contractually bound to use your data only for that purpose.
• Game providers — game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming) may receive technical session data necessary to operate the games. These providers do not receive your identity documents, payment details or contact information.
• Identity verification services — third-party KYC and identity verification service providers who assist us in confirming the identity and age of our players. These providers process identity data solely for verification purposes and are bound by strict confidentiality obligations.
• Fraud prevention and security partners — third-party security and fraud detection providers who help us monitor for suspicious activity, bot traffic and account takeover attempts. Data shared is limited to technical session identifiers and is anonymised where possible.
• Legal and regulatory authorities — where we are required by applicable law, court order or regulatory authority to disclose your personal data, we will do so. We will notify you of any such disclosure request where we are legally permitted to do so and where it is practically possible.

6. Cookies and Tracking Technologies

ccb66 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help us provide a better experience. We use the following categories of cookies:

• Essential cookies — strictly necessary for the platform to function. These include session authentication cookies, security tokens and load-balancing cookies. They cannot be disabled without preventing the platform from working correctly.
• Functional cookies — used to remember your preferences such as language settings, display preferences and game history. These improve your experience but are not strictly necessary for the platform to operate.
• Analytics cookies — used to collect aggregated, anonymised information about how players use the platform, including which pages are visited most frequently and where users encounter errors. This data informs our ongoing platform improvement work.
• Security and fraud-detection cookies — used by our fraud prevention partners to identify unusual access patterns, detect bot activity and flag potentially compromised sessions for review.

You may adjust your cookie preferences through your browser settings. Please note that disabling essential cookies will impair the functionality of the platform and you may be unable to log in or complete transactions. Non-essential cookies (functional, analytics, marketing) may be declined without affecting your ability to use the core features of the ccb66 platform.

7. Data Retention

ccb66 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our retention practices are as follows:

• Account data — retained for the duration of your active account. If you close your account, we will retain your personal data for a minimum of 5 years following account closure for AML compliance, fraud prevention and legal dispute resolution purposes.
• Financial transaction records — retained for a minimum of 7 years from the date of the transaction, as required for financial compliance and regulatory record-keeping purposes.
• Marketing data — retained until you withdraw your consent to receive marketing communications, after which your data will be removed from our marketing lists within 30 days. Basic account data required for legal compliance will still be retained per the account data rule above.

8. Data Security

ccb66 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. Our security infrastructure includes the following controls:

While we work hard to protect your personal data, no system of data transmission or storage can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify you as required by applicable law and take all reasonable steps to contain and remedy the breach.

9. Your Data Rights

Subject to applicable law, you have the following rights in respect of your personal data held by ccb66. To exercise any of these rights, contact us at [email protected]:

• Right of access — you have the right to request a copy of the personal data we hold about you. We will provide this within 30 days of receiving a valid request.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure — in certain circumstances you have the right to request deletion of your personal data. Please note that this right is subject to our legal obligations to retain data for AML compliance and financial record-keeping, which may override erasure requests.
• Right to restrict processing — you have the right to request that we restrict our processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to processing based on legitimate interests.
• Right to data portability — where we process your data on the basis of your consent or to fulfil a contract, you have the right to receive your personal data in a structured, commonly used and machine-readable format.
• Right to withdraw consent — where we rely on your consent to process personal data (e.g. for marketing communications or non-essential cookies), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

10. Children's Privacy

The ccb66 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that a person under 21 has provided us with personal data and registered an account, we will immediately suspend that account, delete the personal data concerned, and take appropriate steps to ensure no further data is collected from that individual.

Parents and guardians who believe that a minor has used the ccb66 platform should contact us immediately at [email protected]. We take underage gambling extremely seriously and will act swiftly on any report received.

11. Third-Party Links

The ccb66 platform does not contain links to third-party websites. Should any third-party content ever be referenced on the platform, ccb66 is not responsible for the privacy practices or content of those third parties. We recommend that you review the privacy policy of any third-party service you use independently.

12. International Data Transfers

ccb66 primarily processes personal data within the region. Where data is transferred to service providers located outside of Bangladesh (for example, cloud hosting providers or game software platforms), we ensure that appropriate safeguards are in place to protect your personal data during any such transfer, including contractual protections equivalent to those required under applicable data protection law. By using the ccb66 platform, you acknowledge and consent to any such international transfers as described in this Privacy Policy.

13. Changes to This Privacy Policy

ccb66 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy — changes that meaningfully affect how we collect, use or share your personal data — we will notify you by sending a notification to your registered mobile number or email address, or by posting a prominent notice on the ccb66 platform, at least 14 days before the changes take effect.

Your continued use of the ccb66 platform after any revised Privacy Policy takes effect constitutes your acceptance of the updated terms. The date at the top of this page indicates when this Privacy Policy was most recently updated. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns or complaints about this Privacy Policy or about how ccb66 handles your personal data, please contact our data support team. We take all privacy enquiries seriously and aim to respond within 10 business days.

Email: [email protected]